Contact Management Therefore, companies should rely on an efficient customer management or contact management system Surely you are also familiar with a scenario like the following: You contact a company whose goods or services you have purchased in order to clarify a problem with the product you received or simply a question about its use. You are friendly connected from one employee to the next, but your contact May 25, 2020May 25, 2020
Contact Management Contact Management in SMEs In contrast to large companies, the customer portfolio in smaller companies is more manageable. However, there are several reasons why even small businesses are more successful if you use a Contact Manager. Some of these reasons are presented below: Reduction of administrative effort Especially in S May 24, 2020May 25, 2020
Bexio, the ideal complement to brolio Your sales opportunities in relation to your goal Brolio enables an optimal overview of the current orders and always clearly maps the sales process. Customer and product categories can be easily managed. You can also see at a glance how many offers are currently placed in your company. The ideal co
When and how should an offer be followed up? Entrepreneurs, freelancers and sales staff know the following scenario very well: You have received an inquiry and sent a corresponding offer, but do not receive any feedback. In fact, it is not uncommon for (potential) customers to drop out even though the deal seemed within your grasp. In such a c
Where do you get B2B contact details for your sales and how do you qualify them? Typical outbound marketing and classic sales processes, in which providers of goods or services actively approach potential customers, require the existence of specific contact data for the respective target group. At the very least, it must be known where the persons in question normally are. Only
How many customer contacts are needed for successful new customer acquisition? It is in fact extremely rare for the first customer contact to result in a deal. On average, this is only the case for one in 50 sales. Despite this general situation, many companies are not prepared to accept more than one or two setbacks in customer acquisition. The reasons for this are many and
8 Measures for successful customer relationship management There is no question that the generation of many new customers can be very beneficial to the profit of your company. But if, as a consequence, you now focus entirely on the acquisition of new customers, you are in fact committing a serious mistake. Because it is in fact the satisfied existing custom
